General Questions & Help
What is Question-Mapping.com?
Question Mapping is a fresh way to look at your life! Connie has designed specific questions to facilitate growth, healing, and forward movement in your life. These questions will help you explore your inner landscape in a way that makes you feel like you are processing your story with a professional.
Do you offer any discounts or special promotions?
We love to give you a good deal! The best way to stay in the loop on coupons and sales is to make sure you are on the email list.
Can I suggest a topic for a deck of cards?
Order & Account Help
I'm having some issues, how can I contact you directly?
Please message us via the Contact page. We will answer within 48 hours business days.
What is your standard shipping & handling time?
We ship usually same day or the next depending on what time the order is placed.
We ship by USPS, you will be able to choose your shipping method at checkout.
How much will I pay for shipping?
Shipping will be figured based on the weight of the order. All shipping costs will be calculated in your cart, based upon your carrier preferences.
Do you accept international orders?
We are happy to send orders internationally. Please allow extra time to receive the order. Just follow instructions during the order process.
My order arrived damaged or incorrect, what do I do?
If it arrived damaged, please take photos of the packaging and products if they are damaged and email to us at customerservice@connieabaker.com. Please give us your order # and contact info and we’ll take it from there. If your order is incorrect, please email us.
I haven't received my order yet?
Email us at customerservice@connieabaker.com with your Order# and we will check into it.
Return/Refund Policy
Returns:
If your order arrived damaged or incorrect please contact us so we can take care of you.
Refunds:
If you are not happy with your cards please send them back to us with a copy of your order and we will refund you, minus shipping charges.